Returns and Warranty

Returns, damaged goods, replacement parts 

Barmes Design wants you to have full enjoyment of your purchase. 
All genuine complaints will be dealt with quickly and efficiently with either replacement of faulty parts, missing parts, wrong colour choice sent, or replacement in full. 
We do not allow replacement for change of mind. 
 

Barmes Freebase Warranty

3 Year Warranty. Commencing from date of purchase.

To validate your warranty, please register your purchase by entering the serial number of your Freebase, the name of the place of purchase and receipt number in the contact form below.

Freebase has been rigorously tested to endure many conditions. We suggest for safety a maximum total weight of 10kgs.

Freebase is warranted to be free from defects in materials and workmanship. It does not cover general wear and tear or mishandling from carriers. If a defect occurs, we will, at our discretion, repair or replace. If mishandled by carriers please contact them directly.

Freebase has been designed and developed to a high standard. The best accessories and materials have been selected to protect those important pieces. Each component and accessory is tested, and quality controlled throughout production. All components are easily replaceable.