Shipping & Returns
Duties or taxes on international orders?
Import duties, taxes, and brokerage fees are NOT included in the product price or shipping cost, and may be collected upon delivery from the carriers for certain orders. These charges are your responsibility as we only charge for the transportation fee for the packages. Also note that prices are GST or local tax exclusive and Barmes Design does not offer GST refund for exported products. Please check with your country’s customs office to determine what additional costs could be.
We deliver to the following places:
Countries we deliver to
- Hong Kong
- Middle east (UAE)
- New Zealand
- South Africa
- United Arab Emirates
- United Kingdom
- United States.
Delivery charges ($USD) and timing from receipt of payment:
- New Zealand / Australia – freight included, 3-5 days (M-F)
- North America – Canada and USA - $25.00, 5-10days (M-F)
- SE Asia / HK – $20.00, 3-5 days (M-F)
- Europe – $35.00, 6-10 days (M-F)
- Middle East (UAE only) / India - $25.00, 5-7days (M-F)
- South Africa - $45.00, 10-12 days (M-F)
Your country not listed
If your country is not on this list above, please email us at firstname.lastname@example.org
We will do all that is possible to arrange a shipment to you.
Order and delivery enquiries
If you have any query about the progress of your order, please contact us at email@example.com
Please have your order number handy as shown on the email confirmation.